AFSC 4A0X1
Health Services Management
Citations
Senior Airman Darryl N. Glasgow distinguished himself by outstanding achievement while serving as Health Services Management Journeyman, 332nd Expeditionary Aeromedical Squadron, 332nd Expeditionary Medical Group, 332nd Air Expeditionary Wing, Balad Air Base, Iraq from XXXXXXXXX to XXXXXXXXXX. During this period, Airman Glasgow deployed to Balad Air Base, Iraq on short notice and audited over 5,400 medical records within 48 hours and mailed over 1,500 records to home units, increasing records availablity and the quality and accuracy of care for service members. Additionally, he developed and implemented a HIPPA briefing for the Expeditionary Medical Group volunteer orientation program, expanding knowledge of patient privacy issues for 167 members and increasing compliance. Further, Airman Glasgow was selected to prepare end of day SITREPs for the 332nd Aeromedical Evacuation Squadron, providing accurate and up to date patient tracking, key to CENTCOM's medical mission readiness and directly contributing to the 332nd Air Expeditionary Wing receiving a Meritorious Unit Award. The distinctive accomplishments of Airman Glasgow reflect credit upon himself, the 332nd Expeditionary Aeromedical Squadron and the United States Air Force.
Staff Sergeant Carol B. Armstrong distinguished herself by meritorious service as Health Services Management Technician, Emergency Services Flight, 99th Medical Operations Squadron, 99th Medical Group, Nellis Air Force Base, Nevada from XXXXXXXXX to XXXXXXXXX. Sergeant Armstrong provided indispensable support to the Emergency Services Flight mission by ensuring timely and relevant communications among 127 staff members who care for more than 45,000 military and civilian patients annually. As administrative technician on duty, Sergeant Armstrong coordinated over 300 ground and air transports for civilian flight or ambulance crews to local hospitals. In addition, Sergeant Armstrong improved efficiency and reduced patient flow delays by twenty percent for over 1,500 admissions annually by proactively reviewing patient charts, solving inconsistencies beforehand, and relaying reports to receiving units in a timely manner. Moreover, Sergeant Armstrong audited 123 records and reviewed the medical reconciliation and patient safety documentation that led to an excellent rating by the 2014 Joint Commission and Health Services Inspection. Finally, as President, Airman Against Drunk Driving, she coordinated weekly schedule coverage for volunteer drivers which led to over 500 lives and careers being saved. The distinctive accomplishments of Staff Sergeant Armstrong reflect credit upon herself, the 99th Medical Operations Squadron, and the United States Air Force.
Airman First Class Yolanda C. Aceves distinguished herself by outstanding achievement as a Health Services Management Apprentice, OutPatient Records Flight, and as an Information Systems Technician, Medical Information Systems Flight, 60th Medical Support Squadron, 60th Medical Group, 60th Air Mobility Wing, Travis Air Force Base, California from XXXXXXXXXX to XXXXXXXXXX. During this period, Airman Aceves' professional skill, knowledge, and determination aided immeasurably in the McClellan Satellite Clinic retirement and transfer of more than seven thousand records to the national repository, eliminating a nine year backlog in patient records. In addition, she processed 234 referral renewals with no errors and reduced clinic telephone consultations by twenty percent, which was recognized by the Family Health Inititive Team as an Air Force best practice. Finally, as an Information Systems Help Desk Technician, her keen understanding of healthcare informatics, metrics, and their significance facilitated the Cardiovascular unit infrastructure upgrade, installing twenty critical equipment terminals in less than a week, resulting in zero disruptions to patient services and care. The distinctive accomplishments of Airman First Class Aceves reflect credit upon herself, the 60th Medical Support Squadron and the United States Air Force.
Staff Sergeant Robert G. Badem distinguished himself by meritorious service as Health Services Management Technician, 433d Aeromedical Staging Squadron, 433d Airlift Wing, Lackland AFB, Texas from XXXXXXXXXXX to XXXXXXXXXX. During this period, Sergeant Badem's versatility, superior medical administrative knowledge, and skill were key factors in the success of the 433d Airlift Wing. As Training Monitor, Sergeant Badem planned and coordinated ten training sessions to ensure personnel were one hundred percent mission ready. His superior performance and dedication to duty resulted in an increase in Readiness Skills Verifications qualifications, fully qualifying 11 personnel for immediate deployment to perform their world wide mission. In addition, he assisted with oversight of Aeromedical Evacuation, Medical Readiness, Outpatient Functions, and the Personnel Reliability Program for maximum development of Health Services Management functions. Further, while on annual tour at Hickam Air Force Base, Hawaii, Sergeant Badem served as a qualified TRAC2ES clerk and safely loaded and off loaded 15 wounded warriors while supporting six aeromedical evacuation missions. His team's efforts ensured on-time departures, ensuring continuous patient movement in support of Operation IRAQI FREEDOM. The distinctive accomplishments of Staff Sergeant Badem reflect credit upon himself, the 433d Aeromedical Staging Squadron, and the United States Air Force.
Senior Airman Jason K. Perkins distinguished himself by meritorious service as Technician, Quality Services, 460th Medical Group, 460th Space Wing, Buckley Air Force Base, Colorado, from XXXXXXXXXX to XXXXXXXXXX. During this period, Airman Perkins' professional skill and ceaseless efforts made vital contributions to the success of the Flight Medicine clinic. His exceptional administrative analysis, foresight, and initiative enabled him to master the complex management of provider templates, increasing access to care by fifteen percent. In addition, he trained 55 staff members on a web-based self-inspection program, compiling, assigning, and resolving over 900 compliance items. Moreover, as a Health Services Management Technician, he was selected as the Air Force Space Command "Outstanding Enlisted Health Services Management Airman of the Year" for 2010. Furthermore, Airman Perkins deployed to Balad Air Base in support of Operation IRAQI FREEDOM and oversaw the security and protection of 30 Third Country Nationals. He aided in protecting a thirty million dollar aircraft ramp construction project, keeping its completion on schedule and expanding air transportation capabilities by fifty percent. The distinctive accomplishments of Airman Perkins reflect great credit upon himself, the 460th Medical Group and the United States Air Force.