Visitor Control Center Awards

Senior Airman Courtney M. Dunlap distinguished herself by outstanding achievement as Force Protection Third Country National Escort, 386th Expeditionary Civil Engineer Squadron, 386th Expeditionary Mission Support Group, 386th Air Expeditionary Wing, Ali Al Salem Air Base, Kuwait. During this period, Airman Dunlap's superior technical skills were instrumental in maintaining internal base security for 2,500 coalition forces and safeguarding 1.5 billion dollars in assets in support of Operation ENDURING FREEDOM. Additionally, her outstanding dedication ensured qualified escorts maintained constant vigilance over 37,000 Third Country Nationals, positively impacting the execution of 23 United States Central Command military construction and service contracts, valued at 18.3 million dollars. Finally, Airmen Dunlap performed 478 RAPIDSCAN X-Rays and over twelve thousand physical security screenings as a vital member of the Visitor Control Center. Her efforts led to the collection of more than three thousand contraband items averting any possible Operational Security violations and maintaining installation security. The distinctive accomplishments of Airman Dunlap reflect credit upon herself, the 386th Expeditionary Civil Engineer Squadron and the United States Air Force.

Staff Sergeant Karen L. Mansfield distinguished herself by outstanding achievement as the Visitor Control Center Lead, 64th Expeditionary Security Forces Squadron, 64th Air Expeditionary Group, Eskan Village, Kingdom of Saudi Arabia from XXXXXXXX to XXXXXXXX. During this period, Sergeant Mansfield efficiently controlled the entry and exit of more than 15,000 personnel daily, including civilian and military contractors, civilian guests, dependants and military personnel, with zero discrepancies reported. Additionally, Sergeant Mansfield enhanced the security of Eskan Village by acquiring enhanced knowledge of advanced technologies such as the Defense Biometric System and the Rapiscan system. With these tools and her extensive experience, she added an additional layer of Force Protection by registering and screening over 2,500 personnel entering Eskan Village. Further, Sergeant Mansfield identified two separate escort time violations and ensured these visitors were found and removed from the installation, ensuring a constant 100 percent accountability of all visitors within Eskan Village remained accurate. Finally, Sergeant Mansfield's leadership and selfless service assisted in coping with multiple conflicts and the pressures of a deployed environment while ensuring continuous vigilance and support for the mission. The distinctive accomplishments of Staff Sergeant Mansfield reflect credit upon herself, the 64th Expeditionary Security Forces Squadron and the United States Air Force.

Staff Sergeant Nathaniel Niederbrach distinguished himself by meritorious service while serving as Flight Chief, Detachment Two, 18th Force Support Squadron, 18th Mission Support Group, 18th Wing, Kadena Air Base, Japan. In this important assignment, Sergeant Niederbrach served as the first ever NCOIC of Visitor Control at Bellows Air Force Station. He processed over five thousand individual guest sponsorship passes and supported more than 500 special events attended by more than ten thousand people. Additionally, as the installation Antiterrorism Officer, he revised all Operating Instructions, training plans, and self inspection checklists, improving efficiency and garnering "Excellent" ratings on all Wing inspections. Further, he deployed to Camp Bucca, Iraq in support of Operation Iraqi freedom and served as the NCOIC of the Visitation Section's RAM team where he completed over 20 projects to improve security of the local population and allied forces. Finally, Sergeant Niederbrach's superb leadership was indispensable to his flight being selected as "Flight of the Quarter" for three consecutive quarters. The distinctive accomplishments of Sergeant Niederbrach reflect credit upon himself, the 18th Force Support Squadron and the United States Air Force.

Staff Sergeant Trent K. Jensen distinguished himself by meritorious service while serving as Pass and Registration clerk and Pathfinder administration clerk at the Visitor Control Center, Joint Base Andrews. During this period, Sergeant Jensen assisted with the management of the Visitor Control Center and spearheaded the office training program by developing a comprehensive 120-page binder documenting 797 VCC tasks, improving job knowledge and section performance. Additionally Sergeant Jensen designed over 1500 contractor badges for JSOH 2011. HIs efforts gathered critical ADT requirements for Visitor Control Center CCTV installation that, in turn, minimized customer complaints by 75 percent. Furthermore, Sergeant Jensen redesigned Joint Base Andrews Restricted Area Badges due to a self implemented audit of over 50 units consisting of more than 150,000 personnel, that identified a 10 percent loss of the existing restricted area badges. Additionally, he vetted over 500 contractors, students, and future DOD employees and identified 200 individuals with unfavorable information and active warrants which caused the denial of their base access. As a key member of Assassin flight, Sergeant Jensen performed 300 USSS DV details, clearing the ramp for POTUS, FLOTUS, VPOTUS, U.S. and World Leaders. Finally, he served as the on-scene commander for a Wing Level exercise where he positioned TCPs, established safe routes of travel, and coordinated with local first responding agencies. The distinctive accomplishments of Sergeant Jensen reflect credit upon himself and the United States Air Force.